WebHook Setup
iQ Connect system publishes different events related to assignments submitted by client. Below is the list of those events.
- Assignment submitted successfully
- Assignment submission failed
- Adjuster is assigned on the assignment
- Assignment is complete / workproduct ready
After submitting the assignment successfully, iQ Connect can send out notifications to clients over REST API hosted in their environment. Client needs to host notification REST API which will accept data model compliant with iQ Connect system. Client has the option of calling the status and workproduct APIs as mentioned above to get the current status of the assignment and work product details to avoid the notification API implementation.
Notifications
| Type Of Notification | Expected sample data over WebHook |
|---|---|
| Assignment Created |
{
"AssignmentID": "123456",
"ConfirmationID": 246812,
"AssignmentStatusCode": 1,
"AssignmentStatusDescription": "AssignmentCreated",
"StatusChangedOn": "3/28/2019 9:04:20 AM"
}
|
| Assignment submission failed |
{
"Message": "Insured Claim Number is required",
"ConfirmationID": 123456,
"AssignmentStatusCode": 4,
"AssignmentStatusDescription": "AssignmentCreationFailed",
"StatusChangedOn": "4/4/2019 9:55:23 AM"
}
|
| Adjuster Assigned |
{
"AssignmentID": "123456",
"ClaimAdjusterName": "FirstName LastName",
"ClaimAdjusterPhoneNumber": "(123) 456-7890",
"ClaimAdjusterEmail": "abc@xyz.com",
"ConfirmationID": 246812,
"AssignmentStatusCode": 2,
"AssignmentStatusDescription": "AdjusterAssigned",
"StatusChangedOn": "3/28/2019 9:11:07 AM"
}
|
| Assignment Closed |
{
"AssignmentID": "123456",
"ConfirmationID": 246812,
"AssignmentStatusCode": 3,
"AssignmentStatusDescription": "AssignmentClosed",
"StatusChangedOn": "3/28/2019 9:17:06 AM"
}
|